Describe your problem or question
- ★ Why does Moves sometimes recognize activities or places incorrectly?
- Yesterday’s storyline vanished or duplicated after traveling across time zones
- Storyline is missing my latest moves
- My storyline shows strange transports
- Moves uses too much data
- My step count decreased!
- Step count increases while sitting in a car, train, or other transport
- My location and routes are incorrect in China
- Moves is “snapping” to an incorrect place
- Moves recognizes walking as cycling or transport
- Moves recognizes cycling as walking
- Moves shows “Numbers can't be updated” alert
- Record badge is shown on an incorrect day